Support
We're here to help you and your furry friend through recovery. Find answers below or reach out directly.
Frequently Asked Questions
When you first open Pawcovery, you'll be guided through adding your dog's information. Enter their name, select the surgery type, and set the surgery date. You can add or edit dog profiles anytime from the Dashboard by tapping your dog's name.
Pawcovery automatically syncs your data to your iCloud account. Make sure you're signed into iCloud on your device (Settings → Apple ID → iCloud). Your data will sync across all your devices using the same iCloud account.
Open your dog's profile, tap "Share Recovery", and send an invitation to family members. They'll need to have Pawcovery installed on their device. Once they accept, everyone can view the recovery progress and log activities.
No. The AI assistant provides general information and guidance based on common recovery protocols. It's designed to help you understand what to expect, but it cannot replace professional veterinary advice. Always consult your veterinarian for medical decisions, especially if you notice concerning symptoms.
Try these steps:
1. Check your internet connection
2. Verify you're signed into iCloud (Settings → Apple ID)
3. Make sure iCloud Drive is enabled
4. Force quit and reopen the app
5. Restart your device
If issues persist, contact us at support@pawcovery.pet.
Go to Settings → Export Data. You can export your recovery log as a PDF to share with your veterinarian or keep for your records.
Yes! Pawcovery supports multiple dog profiles. Each dog has their own recovery timeline, logs, and settings. Add another dog from Settings or the Dashboard.
To delete a dog's profile, go to their profile and scroll to the bottom to find the delete option. To remove all data, delete the app. Your iCloud data can be managed through iOS Settings → Apple ID → iCloud → Manage Storage → Pawcovery.
💡 Pro Tip
Take photos of your dog's incision regularly and add them to the Photo Journal. The side-by-side comparison feature makes it easy to see healing progress over time!
System Requirements
Pawcovery requires:
- iOS 17.0 or later
- iPhone or iPad
- iCloud account (for sync and sharing features)
Still Need Help?
If you couldn't find the answer you're looking for, please don't hesitate to reach out. We typically respond within 24-48 hours.